Being a Nordea customer is a special kind of endurance sport.

On April 11th I logged into our endowment insurance and the entire holding had simply vanished. The only thing on the screen was the cheerful message: “Something is wrong on our end.”

After seven years as loyal Nordea customers we’ve learned to be patient. It’s not unusual for holdings to temporarily disappear. It’s not even unusual for them to backdate corrections without telling you.

But this week they reached a new level.

On Wednesday I made a share purchase. It was labeled as “active” all Wednesday evening. Thursday morning it was gone and the available cash was back to the original amount. Today, Saturday, I logged in again… and there it was. The Wednesday purchase had suddenly appeared — backdated as if it happened three days earlier — leaving a nice little shortfall in the account.

So this month we were forced to make an involuntary extra saving of $400.

Thanks, Nordea. Really appreciate the surprise savings plan.

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This is a new post on the new dewlar.me blog.
You can find the old blog here: https://mrsdewlar.blogspot.com

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